We are happy to help you send flowers internationally. Please email us on firstname.lastname@example.org for assistance.
NO Refund Policy for International Orders:-
- For international orders local florist in respective countries do not call before delivery
- NO refund, if the address given is incorrect / incomplete / wrong and/or if the premise is locked or recipient is not available
- Delivery not done due to wrong address
- Recipient not available
- Premises locked
- Wrong/incorrect phone or mobile or extension number / not working / no reply or not connecting / not reachable
- Recipient refused the products
- Delivered the product at the Gate/Reception/Neighborhood
- We can’t commit a time for the delivery
- Correct and elaborate address and contact number is must of the recipient for placing the order
Please ensure that you provide clear address, city, state, zip code and other details. Our processes are very strict and gifts to wrong address may not be delivered and you may be charged for the same. In the event the gift has to be redelivered due to incorrect information provided by the customer, standard redelivery costs will be charged.
International Deliveries will not be made by Real Flowers directly but through third parties.
Orders should be placed 48 (forty eight) hours prior to the delivery date.
Subject to the other terms of the Shipping Disclaimer, the deliveries would be done in between 10 a.m. to 6 p.m.
For countries in UAE and other Islamic countries, no deliveries shall be made on Friday.
In some European countries, no deliveries shall be made on Sunday.
Delivery status will be available after 48 (forty eight) hours of delivery.
We will attempt delivery only ONCE and in case the house/delivery location is locked or the recipient refuses to take the delivery, the delivery shall be deemed to have been made.
Any change in address/message shall be attended to if placed prior to two hours before delivery. If due to non-availability of the ordered product, the delivering outlet may without notice, substitute flowers, container or accessories of a similar value, brand and repute.
Delivery delayed due to weather conditions, incorrect delivery address or act of terror shall not become a cause for a refund or replacement under any circumstances.